the best e-biking experience
We’re a team of e-bike enthusiasts and experts with years of experience in the cycling industry. We’re committed to providing our customers with the best selection of e-bikes, expert guidance, and top-notch service to ensure a smooth and enjoyable e-biking experience.
Your ride starts here.
Why Choose Us?
We Know E-Bikes
Our team knows everything about electric bikes. We'll help you find the perfect one for how you want to ride and how much you want to spend. We can help you with sizing, parts, and taking care of your bike.
Lots of Great Bikes
We have a big selection of top-quality e-bikes from the best brands. You can try out different models to find the one you like best.
We'll Take Care of Your Bike
We can put your bike together, fix it if it breaks, and help you with any problems you have. We want to make sure your bike always runs smoothly.
A Humble Beginning
In 2015, a group of friends, led by avid outdoorsman, David Lee, shared a common frustration: they wanted to explore further and experience more, but traditional cycling often limited their range. They discovered the power of electric bikes to extend their adventures and open up new possibilities. This sparked the creation of Ridez.
Ridez was founded on the belief that e-bikes could unlock new levels of exploration, making challenging terrain accessible and extending the reach of every ride. We started by offering a range of rugged mountain and trekking e-bikes, designed for off-road adventures and long-distance tours. Today, Ridez caters to all types of riders, from weekend adventurers to daily commuters, with a diverse selection of electric bikes built for any terrain.
At Ridez, our vision is to transform the way people move, creating a future where sustainable transportation is accessible to everyone. We envision cities with less congestion, cleaner air, and healthier communities, where e-bikes are a primary mode of transportation for commuting, errands, and leisure. We strive to be at the forefront of this movement, providing innovative e-bike solutions and inspiring a shift towards a more sustainable future.
At Ridez, our core values guide everything we do:
- Quality: We’re committed to offering only high-quality electric bikes and accessories, carefully selecting brands and models known for their performance, reliability, and durability.
- Customer Focus: Our customers are at the heart of our business. We’re dedicated to providing exceptional service, expert advice, and personalized support to ensure a seamless e-bike experience.
- Sustainability: We’re passionate about promoting sustainable transportation and contributing to a greener future. We believe e-bikes play a vital role in reducing our environmental impact.
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Customer Service
How to access your order, account, shipping information, and returns and exchanges.
Product Support
Learn what bike is right for you, sizing, valuable how-to information, and the resources available.